PRIVACY POLICY
Last updated: April 11, 2025
At Riad di Siena, we respect your privacy. This policy outlines how we collect, use, and protect your personal information during your stay and through any interactions with us.
1. What We Collect
We may collect the following personal information:
Full name, contact details, and ID/passport copy (required by Moroccan law)
Booking information (dates, room type, number of guests)
Special requests, dietary needs, or preferences you choose to share
Payment confirmation details (Note: We do not store credit card data)
2. Why We Collect It
We collect your information in order to:
Confirm and manage your booking
Fulfill legal requirements for guest registration
Personalize your experience and provide requested services
Communicate with you before, during, and after your stay
3. How We Protect Your Information
Guest data is stored securely and accessed only by trusted team members
We do not sell or share your information with third parties, unless required by law
Digital communications are protected with standard security practices
4. WhatsApp and Communication
We use WhatsApp for guest communication due to its convenience. If you prefer another method, please let us know.
5. Your Rights
You may request:
A copy of the information we hold about you
That we correct or delete your personal data (where legally permitted)
To do so, contact us at [insert email or WhatsApp contact].
6. Updates
We may update this policy to reflect changes in practice or regulation. The latest version will always be available upon request.
Thank you for trusting us.
Your presence is valued, and your privacy is respected.